How to pick the right PERS device?

PERS (Personal Emergency Response or Medical Alert) equipment choices have evolved over the last few years and picking the right device can be confusing. Many of the new technologies and choices sound great, but are they really the right match for your client’s specific needs? Here’s a quick Pro/Cons list to help you decide:  

Traditional in-home devices

  • Small, lightweight and water-proof help buttons increase usability  

  • Help button batteries last for years. No recharging necessary  

  • Loud 2-way voice audio for clear communication 

  • Includes several testing and safety features standard with device 

  • Includes options for cellular connectivity if there is no landline 

  • Range is limited to in-and-around the home  
  • Might require some installation help/support to get started 

Mobile Devices 

  • Devices are portable and work in and away from the home.  
  • Easy to set-up and operate 
  • Includes location tracking services to help dispatch help to the right location  
  • User must remember to recharge the device similar to a cell phone 
  • Cellular connection may not always be reliable 
  • The device is larger and heavier than a traditional in-home pendant 

Fall Detection Options

Most in-home and mobile devices today have options for fall detection, but it’s not for everyone!  

Fall detection services vary from device to device are far from perfect. They cannot detect all falls and, in some cases, create “false fall” activations. If fall detection services are a desired feature, talk to us to find out which device would be the best match.  


If you’d like to learn more about how we can assist you or your members, our incident reporting process, or any PERS related topic, please contact us to set-up a virtual training session for you or your team: Contact us at 800-716-8035 or email us at